Courtyard Keene Downtown Marriott, 75 Railroad Street, Keene NH, 603.354.7900
Non-members welcome! Registration, networking, and a light breakfast begin at 7:30 am; meeting and educational session run from 8:00-9:30 am.
It's Not Always Sunshine and Roses in HR
While there are some great moments in HR, like hiring great people and supporting team members learn, grow and develop professionally, it’s not always Shangri-La. Our workplaces aren’t perfect, our managers could benefit from enhancing their people skills, we don’t have unlimited budgets for wages, benefits and fun stuff, and we can’t fix everything. Sometimes it can get an HR professional down! We’ll focus our conversation on a few key areas where HR professionals may be able to make a positive impact on their organizations in both the short- and long-term, including:
- Addressing and reducing negativity in the workplace
- Helping managers manage well
- Facing the tough facts – culture, wages, short-staffing
Questions that we’ll consider:
- What can we influence now?
- Who else should be involved in the conversation, and how can they help?
- What long-term solutions can we begin to work toward now?
- How do we balance the needs of the company and employees?
About our Presenter
Susannah Chance is Vice President of Human Resources for Work Opportunities Unlimited, Inc. She joined the company as a Resource Specialist in the Laconia office and was promoted to Regional Vice President of the Dover, NH market, before being promoted to her current position. As Vice President of Human Resources, Susannah is responsible for overseeing the human resource function for Work Opportunities Unlimited, including legal compliance for the company’s operations in Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Maryland and Florida. She also leads and delivers the Company’s management and supervisory training programs.
In addition to her responsibilities to the company, Susannah also provides consulting and training services for Spectrum Consulting. While serving a wide variety of industries, ranging from banks to sales organizations to motorcycle dealerships to heavy industry, she also has served towns and municipalities and non-profits.
Expertise: Supervisory training, harassment training and investigations; compliance reviews; employee handbook preparation and updates; climate surveys; salary surveys; and assistance with the management of workers’ compensation claims.
Past Experience: Susannah began her career during graduate school as the Program Coordinator of a small biotechnology firm that provided scientific training at locations throughout the United States and Europe.
Education: Susannah earned BBA and MBA degrees from Iowa State University. Susannah has also earned Senior Professional in Human Resources (SPHR) certification from the HR Certification Institute and Senior Certified Professional (SHRM-SCP) certification from the Society for Human Resource Management.
Professional Organization/Community Involvement: Susannah is currently the Chair of the New Hampshire Business & Industry Association’s Human Resources Committee, the Chair of the NH Workers’ Compensation Classification and Rating Appeals Board, and President of the Gilmanton Iron Works Library Association.
Personal Experience: Susannah is passionate about animal rescue. She and a friend work with NASCAR teams to bring dogs to NH, and occasionally convinces her husband to fly their small plane to rescue more dogs from shelters. If you talk with her when she’s working from her home office, it’s highly likely that a number of her furry friends will be working with her.
About our Meeting Sponsor
SBW Wealth Management is a full-service financial services provider, committed to working with you to meet your investment goals, help you meet your retirement objectives and work alongside you to provide advice in many facets of your financial planning. Importantly, our financial services division has been built on the same values of integrity, trust and community service that you have come to expect from Savings Bank of Walpole – as well as our shared commitment to only provide access to products that are in our clients’ best interests.
Greater Monadnock SHRM is certified by SHRM as a Preferred Provider to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP, and this program has been registered for 1 PDC in the SHRM Body of Competency & Knowledge™ (SHRM BoCK™).
This program has been submitted for 1 General HR Credit Hour toward PHR, SPHR, and GPHR certification through the Human Resources Certification Institute.
RSVP & Guest Policies
Bring an HR friend or colleague! Non-member guests may attend our monthly educational sessions for the nominal charge of $15 each. If you wish to save time that morning, guest registration is available in advance at https://monadnockshrm.org/shrm-services/guest-fee. No advance registration is required for this meeting; please join us! Come share information with fellow HR professionals.
NEW - Networking & Informal Discussion Afterward
Responding to members request to connect with fellow GMSHRM members after the monthly meetings to network and have an informal discussion regarding whatever hot topics they are facing, we are trying this for the remainder of calendar-year 2017. You are encouraged to stay to chat with fellow GMSHRM members and, perhaps the speaker when available, at the Marriott until 10:00 am. Help yourself to whatever food is still there, but please understand that the Marriott staff will be cleaning up to clear the room by 10:00.